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Our Reviews

Our team at R.P.S. Ribbs Premier Services strives for customer satisfaction! We have many happy customers who would love to share their stories with you. Take a look and read through our testimonials below. If you are ready to start your service, please call us today at 408-539-7503.

Priceless Service You Can Afford Financing Is Available

We understand that plumbing problems can be difficult to plan for. This is why we're proud to partner with both Synchrony and GreenSky to provide you with financing options.

      "Highly Recommend!"

      Great service, was able to schedule without a problem and got all questions answered quickly. Would highly recommend!

      Greg G.
      "Very Thorough!"

      They are very thorough and professional. They make sure the job is done right. Every job they've done for me left me feeling confident I hired the right plumbers for the job. I will definitely use them again.

      Jack G.
      "Excellent Job!"

      Tim did an excellent job. Discovered the initial problem and noticed another issue and fixed both to resolve my leak problem. Will definitely keep them in mind for future plumbing jobs.

      Shirley B.
      "Very Impressed!"

      Xavier was very professional and courteous, he took time to explain the problem and solution, he was very detailed and did a great job! We were very impressed and would highly recommend Xavier

      Bonnie V.
      "Highly Recommend!"

      Cannot say enough about RPS! We have used them several times and they are the best plumbing service in the area! They are efficient, explain everything, do fantastic work, and pricing is great. Everyone I’ve dealt with from front office to the technicians are kind, responsive, and truly care about doing the best job. Thank you RPS for everything! We highly recommend them!

      Simone R.
      "Great Customer Service!"

      Very fast response to my request for quote. Excellent communication on day of appointment regarding technician’s expected arrival time. Tim, the technician assigned to my project, was professional and highly skilled. He went above and beyond to ensure the work was done 100% correctly despite significant challenges with removing the (very old) existing plumbing fixtures. Thanks for a job well done.

      Joe W.
      "My Go-To!"

      Had to get a water softener tank and pressure regulator valve for the house water connection replaced. Called in bunch of service providers but Jonathan was the guy who gave me the honest inputs and from the beginning to end was great; professional but casual enough which is a great mix. Confident but practical and gave me honest inputs. TBH was totally surprised to see a young guy so skilled. RPS has my plumbing business going forward.

      Anirudh C.
      "Highly Recommend!"

      Thomas and his team rerouted and solved leaky gas line problem for our outdoor backyard project. He recommended to add separate shutoff valves for the grill and the fireplace, which has turned out to be a great solution for us to control the gas flow. Despite challenges with the rain, the team pulled through and finished on time. The work was high quality and professional. The cleanup was also fantastic. They pressure-washed our glass doors to get rid of the debris from cement drilling. I highly recommend their services!

      Ty K.
      "Super Professional!"

      We had a rotten smell seeping into our garage. The PGE inspector confirmed it was not gas and assumed it was the main sewer so we called R.P.S.. Sara Anderson was nothing but professional and extremely responsive. They performed a full inspection including our entire crawlspace and confirmed the smell is from decaying rodents in the crawlspace…I would 100% recommend R.P.S. to anyone in need of plumbing services as they do what’s needed to get to the bottom of your problems.

      Devon A.
      "A True Gem!"

      David Ribbs on a last second notice left his job site 30+ minutes away to inspect my faulty Delta shower handle. He assigned his trusty sidekick Tim who replaced/repaired the Delta shower handle *in less than 2 hours* between fetching parts vs. labor. Family owned + operated = R.P.S. Ribbs is *the South Bay standard* for 5 star reliable quality craftsmanship: genuine respect/trust with their approach/assessment(s) vs. fair cost quotation(s). Fast reliable support with friendly customer service make this merchant a future bookmark & true gem!

      Thomas H.
      "Great Service!"

      I want to thank David the service plumber and the rest of the RPS team for the hard work and great experience in an emergency plumbing problem I had. Toilets overflowed on me and a plunger was not effective. I scrolled on line and couldn't get through to any plumbers. RPS was responsive and efficient when they answered and got me scheduled for same day service! Very professional office communication and the service plumber David that showed up was very professional about the plumbing problem and very polite in regards to being in my home. Wore boot covers and cleaned up the area real well. Great hard working company that took care of me!

      Ray I.
      "Highly Recommend!"

      We took a friend's recommendation to call RPS Ribbs Premiere when our home started having problems draining, and we could not have found a better partner in resolving our home's plumbing issues.

      Of everyone we reached out to, Henry and his team were the most courteous, responsive, and fair. We also appreciated how informative Henry was, explaining clearly each step he took in resolving the issues in our home's plumbing. The quality of work was also impressive. I can't recommend Henry, his office manager Sara, and the rest of the RPS Ribbs Premier team enough.

      Patrick W.
      "Absolutely Recommend!"

      We had a rocking toilet that needed a proper fix as it wasn't actually holding on to anything in the ground anymore. The job was done very well and all the communication was great! Absolutely recommend RPS.

      C.E L.
      "Awesome Customer Service!"

      Had a house that needed to be re-piped the water blocked all the the faucets. Thomas and Carlos came to the rescue. They were very attentive to my needs and made sure that everything got done properly.  Sara was also very resoonsive. Really appreciate the customer service at RPS and will keep then in my phone for fuyute needs. Thanks RPS!

      Justin L.
      "Excellent Service!"

      Top 3 plumbers ever: Mario, Luigi, and David (from RPS plumbing)  

      We originally called them as our water had a smell to it.  They came out, inspected our pipes, and ultimately we needed to have the house fully re-pipped (the house had original pipes from 1968 still).  A big undertaking and one I know nothing about, but David walked me through everything, including showing me the inside of our current pipes (EWW!).  His team were professional, always wore masks and kept the inside of our house clean, worked quick and neatly, and did an excellent job.  We are thrilled with the work they did and can actually notice a difference with our water once they were done.  

      David, and his team were excellent and I would highly recommend them for any plumbing job, big or small.

      Justin C.
      "Great Service!"

      Service was great, they came time. Went under the house found the leak, found a second leak at the wall where water line is for the washer. They showed me videos of the leaks, explaining everything and what was needed. The returned the next day and fixed in a timely manner. Fair price, very courteous, from the person taking the appointment as well as the service guys
      I would recommend them, they are honest and hard-working. I don't have any pictures but can tell you they are great!!

      Gerri N.
      "So Professional!"

      Very responsive and communicative business. I have used many plumbers over the years and none has been as good at keeping you as apprise  as to timing of service and as to what they are doing.  China kept me posted as to the estimated arrival time and Angel, the technician, was very good at letting you know what is going on and explaining your options.  They were not the cheapest but they were not expensive. Reasonably close.  Will definitely use again.

      Lilly L.
      "Amazing Customer Service!"

      It was really easy to message through Yelp and book an evaluation. Thomas came and helped me check the kitchen sink, which has had low water pressure for years. He did not try to overstate the issue at all, simply explained my options of installing a new faucet myself or order one and pay for installation. Going to give it a shot ourselves and call them back if the issue persists, happy to have found an honest and practical business in case more plumbing issues arise in this house.

      Catherine W.
      "Very Professional!"

      Very professional and showed up in masks. David and Angel took time to understand the issue (my drain snake cable had broken inside the drain) and explained various repair options and steps. Did very clean job in accessing drain pipe through ground floor ceiling (moved furniture, covered floor coverings in plastic sheet, etc.) and cleared out the broken snake and cleaned the drain blockage. Very pleased with David and Angel's work, would highly recommend them.

      Ma B.
      "Very Responsive!"

      We had a leak coming from our toilet which we tried to fix ourselves by replacing the wax ring. During that repair we found the flange was broken and needed replacement. We reached out to R.P.S (and several other providers) for a quote. R.P.S. was very responsive, extremely courteous, and did very high quality work.

      David was on time to our appointment window, wore shoe covers to protect our house, did a quick eval of the situation, and was able to repair immediately during the consult. He was very polite and professional!

      The repair came with a 5 year warranty which is great, especially since we chose to do the partial repair rather than a full replacement of the flange (planning to remodel soon!). Even the invoicing process was easy, I received pictures of the work for my records and R.P.S keeps copies for reference if needed in the future as well. It was so easy to work with R.P.S I highly recommend them!

      Krystal C.
      "Best Business in Town!"

      Awesome service , technician was very knowledgeable and on time to fix the problems we had with drains and old plumbing! very refreshing to have service that was done in a timely manner and also cleaned up the repairs afterwards!!! highly recommended !!! the best in the business!

      Bruce C.
      "Incredible Service!"

      It was easy to make an online appointment that was followed up with a phone call confirming the appointment. Tim was very prompt and efficient. He replaced faucets in my laundry room and fixed under sink problems in my kitchen! I will certainly call again!

      Joanne L.
      "Extremely Professional!"

      From start to finish, RPS Ribbs Premier Services Plumbing was courteous and professional. They scheduled a quick response to my call and followed up in a very timely manner. Tim, our plumbing technician, was awesome. He listened carefully to our concerns. He then examined, diagnosed, and provided a fair and accurate estimate. He took care of our leak immediately. He followed through the next day with our garbage disposal replacement, new toilet install, and new sink fixtures to put the finishing touches on what was the original leaking sink. He completed all this work responsibly in what I would consider a neat, timely manner. Thanks for being so professional. I’ve already recommended you guys to a friend.

      Karen W.
      "Incredible Business!"

      I sent a message requesting service and received Sara's answer in a few minutes. Tim came out and assessed the tasks, came back on time the next day and completed all the jobs quickly. The work looks great. I highly recommend Ribbs!

      Ralph D.
      "Excellent Services!"

      Excellent services , professional, knowledgeable and on time as they promised.

      Update; this company just completed two more projects in our house, they finished on time and we are very please with the results. I m sure I will contact them for any future project. They are fantastic.

      Shamcie N.